|
Process of confirming the other party to answer the question or not. It is usually manifested as "I see what you did, what is the reason, is it? "As long as we ask, the user's probability will answer" yes ", even if he may not think so at all. Because people are born to avoid conflict and be lazy to think, when you guide, harmony is the easiest response. Although it is easy to understand this truth, when you really start an interview, you will realize that it is difficult to do. Guide users will become an unpredictable subconscious behavior.
For example, when I saw the user who had clearly wanted to buy, but when the recommendation flow was not brushed, he would lose patience, and then tried to guide "Do you consider using search in this case?" The user Argentina WhatsApp Number will almost definitely be Speaking of "yes", and then a search box naturally, even if he may never use search before. This is also due to human nature, and people are generally reluctant to be timid in front of others. Therefore, when observing the user walks into the same life, or when you encounter difficulties, don't try to tell him the answer, but to understand what the problems he encounters is. Here we may hide the optimization space we are looking for.

The best interview with the whole process is to be clearly divided into two steps to collect information and analyze information. The interview is the process of collecting information, and after returning to the interview process, refining effective information is the process of analyzing information. If these two steps are together, you are likely that you can't do well anywhere. Because during the interview, he was concentrated in questioning and questioning around user behavior and answers. Only after the question is out of the question,
|
|